Coming soon……..
The issue regarding registration has finally been fixed and the Team have managed to send out emails with registration details to the majority of people who have completed registration. Please look out for the email which will come from noreply@myvisiononline.co.uk – Vision Health (Cagedim) the IT System we use, Once registered you can start using the new system to request your prescriptions. Ordering through our website will not be possible from early 2024 so please if you haven’t already done so complete a registration form.
We are excited to let you know that you will soon be able to access a variety of services online without having to phone or visit the surgery. Once the service is up and running this page will become obsolete so it is important that you register. If you choose not to register you options for ordering a repeat prescription will be In person, via your preferred Pharmacy or by post.
Sneak peak here………
Online services offered
- Ordering repeat prescriptions
Our online services are quick, easy and convenient to use from a smartphone, tablet or computer.
They will save you time and help you take more control of your health, particularly if you have any long-term medical conditions which require regular monitoring and prescriptions.
Complete the Registration form – Patient only
Please note: if you wish to register for online services, to access your repeat prescriptions, appointments etc., you are also required to provide evidence of your ID. Once we have Patient Services up and running in Practice and our staff trained we will issue the necessary documentation for online services. Please note we look closely at all applications for access to make sure they are genuine. Access can also be withdrawn at any time if there are concerns about patient confidentiality. If you are unable to use the online form please contact the Practice for advice.
To register for Online Services we need you to complete the Firrhill Registration Form and either email this together with your ID to clinical.s71097@nhslothian.scot.nhs.uk or feel free to pop in to the surgery and speak to one of our Reception Team who will be happy to help you.
Please note that each family member requires an individual email address to log in and password therefore a separate registration. At the moment this service will only be available for patients aged 16 or over.
Due to the current pressures on the Practice and local pharmacies you should allow 7-10 days before collection from your pharmacy or in some cases for delivery. We will not be processing prescriptions early so only request a maximum of 2 weeks before it is due.
Thank you
You can use this form to order repeat prescription medicines.
If you need to order more than six items at a time, you can submit another form after sending this one in. Once you press send the form will clear all your entered details and the information will have been received by the Practice, you will receive email confirmation from our clinical inbox that this has been received. Please note that if you have already contacted the practice using your email address, by eConsult or by using the same email address for 2 or more patients you will not receive a separate acknowledgement.
Ordering through our website will not be possible from early 2024 so please if you haven’t already done so complete a registration form. If you have already registered for online services please follow the link here to login in and order your prescription https://www.patient-services.co.uk/