CORONAVIRUS

Stay at home if you have coronavirus symptoms

Stay at home if you have either:

• a high temperature – this means you feel hot to touch on your chest or back (you do not need to measure your temperature)
• a new, continuous cough – this means coughing a lot for more than an hour, or 3 or more coughing episodes in 24 hours (if you usually have a cough, it may be worse than usual)

Do not go to a GP surgery, pharmacy or hospital.

If you have Coronavirus (COVID-19) symptoms please check http://nhsinform.scot/coronavirus for advice.  If you don’t have symptoms and are looking for general information phone the free helpline on 0800 028 2816.  The helpline is open from 8.00am to 10.00pm each day.

How long to stay at home

• if you have symptoms of coronavirus, you’ll need to stay at home for 7 days
• if you live with someone who has symptoms, you’ll need to stay at home for 14 days from the day the first person in the home started having symptoms

If you live with someone who is 70 or over, has a long-term condition, is pregnant or has a weakened immune system, try to find somewhere else for them to stay for 14 days.

If you have to stay at home together, try to keep away from each other as much as possible

If you have a medical emergency, phone 999 and tell them you have COVID-19 symptoms.

You do not need to contact NHS 111 to tell them you’re staying at home.

We will not be testing people who are self-isolating with mild symptoms.

Please visit NHS inform website for most up to date information or phone Coronavirus helpline 0800 028 2816

 

If you require a self isolation certificate these can be found https://111.nhs.uk/isolation-note

 

 

 

Due to the current outbreak of Coronavirus it has been necessary to make changes to the way we usually work. This is to reduce the footfall into the surgery in order that we can protect our vulnerable patients and staff.   Without our staff we will be unable to continue to provide a service.  We have therefore implemented the following changes.

We are no longer taking bookings for routine appointments.  If you already  have a routine appointment booked  one of our Reception team will be contacting you to let you know you should not attend the surgery but if you feel your problem cannot wait you will instead receive  a call from the  doctor. If at this time the GP feels you need to be seen you will be given an appointment to attend the surgery.

Nurse appointments. – we are no longer taking bookings for non urgent services. Again for those with appointments booked our reception team will contact you.

Prescriptions- please order online via our website or through your preferred pharmacy. Once ready we will send your prescription to your preferred pharmacy for collection.  Due to the current pressures on the Practice and local pharmacies you should allow 7-10 days before collection from your pharmacy or in some cases for delivery.  We will not be processing prescriptions early so only request a maximum of 2 weeks before it is due.

Please do not phone the surgery for any general enquiries regarding coronavirus.  Information can be found online at NHS Inform.

We thank you for your patience during this extremely uncertain time.

                              

 

Telephone Enquiries

If your query is non urgent, please avoid calling on Mondays and call after 10am Tuesday-Friday. 

Please do not call to check if your prescription is ready before 2pm and if you use a regular pharmacy, please check with them first. 

Please call for test results after 11am.

Thank you.

Welcome to the Firrhill Medical Centre.  We are located within the Allermuir Health Centre.  As you enter the Health Centre Firrhill Practice is situation on the ground floor on the right hand side. 

Our telephone number  is 0131 441 3119

 Use the buttons below, or the menu above, to access information about our services.