ON TUESDAY 7th JULY NECESSARY WORK IS BEING CARRIED OUT ON OUR TELEPHONE LINES FROM 1pm. IF YOU HAVE AN URGENT MEDICAL PROBLEM AND UNABLE TO CONTACT THE SURGERY ON OUR USUAL NUMBER PLEASE CALL 07871065935. THIS NUMBER WILL NOT BE MANNED AT ANY OTHER TIME.
If you have been asked to attend for an appointment please attend appointments alone, do not enter the Practice until your appointment time. We would also ask that if you’re able, to please wear a face covering. This could be a scarf, bandanna or disposable and non disposable mask. Just remember it should cover both your nose and your mouth. Please sit 2 metres apart from other patients in the waiting area.
Please note that the surgery will now close every Wednesday lunchtime between 12.15pm and 1.15pm for Staff Training. In the event of a medical emergency please hang up and dial 999. If you have an urgent medical problem which cannot wait until the surgery re-opens please call 07871065935. This number is not manned at any other time.
Stay at home if you have coronavirus symptoms
Stay at home if you have either:
- a high temperature – this means you feel hot to touch on your chest or back (you do not need to measure your temperature)
- a new, continuous cough – this means coughing a lot for more than an hour, or 3 or more coughing episodes in 24 hours (if you usually have a cough, it may be worse than usual)
Do not go to a GP surgery, pharmacy or hospital.
If you have Coronavirus (COVID-19) symptoms please check http://nhsinform.scot/coronavirus for advice. If you don’t have symptoms and are looking for general information phone the free helpline on 0800 028 2816. The helpline is open from 8.00am to 10.00pm each day.
How long to stay at home
- if you have symptoms of coronavirus, you’ll need to stay at home for 7 days
- if you live with someone who has symptoms, you’ll need to stay at home for 14 days from the day the first person in the home started having symptoms
If you live with someone who is 70 or over, has a long-term condition, is pregnant or has a weakened immune system, try to find somewhere else for them to stay for 14 days.
If you have to stay at home together, try to keep away from each other as much as possible
If you have a medical emergency, phone 999 and tell them you have COVID-19 symptoms.
You do not need to contact NHS 111 to tell them you’re staying at home.
We will not be testing people who are self-isolating with mild symptoms.
Please visit NHS inform website for most up to date information or phone Coronavirus helpline 0800 028 2816
If you require a self isolation certificate these can be found https://111.nhs.uk/isolation-note
Due to the current outbreak of Coronavirus it has been necessary to make changes to the way we usually work. This is to reduce the footfall into the surgery in order that we can protect our vulnerable patients and staff. Without our staff we will be unable to continue to provide a service. We have therefore implemented the following changes.
We no longer take bookings for appointments. If you have an urgent medical problem we will arrange for a GP to call you back and if this cannot be dealt with over the telephone you may be offered a video consultation or asked to attend the surgery. If you have a medical problem for which you would normal book a routine appointment you can book a routine slot to receive a call from the doctor. If at this time the GP feels you need to be seen you will be given an appointment to attend the surgery.
Nurse appointments. – we are no longer taking bookings for non urgent services.
IF YOU ARE ASKED TO ATTEND THE SURGERY FOR AN APPOINTMENT PLEASE TRY TO ONLY ARRIVE AT THE SURGERY AT THE REQUESTED TIME.
Prescriptions- please order online via our website or through your preferred pharmacy. Once ready we will send your prescription to your preferred pharmacy for collection. Due to the current pressures on the Practice and local pharmacies you should allow 7-10 days before collection from your pharmacy or in some cases for delivery. We will not be processing prescriptions early so only request a maximum of 2 weeks before it is due.
Please do not phone the surgery for any general enquiries regarding coronavirus. Information can be found online at NHS Inform.
We thank you for your patience during this extremely uncertain time.
If your query is non urgent, please avoid calling on Mondays and call after 10am Tuesday-Friday.
Please do not call to check if your prescription is ready before 2pm and if you use a regular pharmacy, please check with them first.
Please call for test results after 11am.
Welcome to the Firrhill Medical Centre. We are located within the Allermuir Health Centre. As you enter the Health Centre Firrhill Practice is situation on the ground floor on the right hand side.
Our telephone number is 0131 441 3119
Use the buttons below, or the menu above, to access information about our services.